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  • When ordering online, we charge a $10 flat rate shipping fee.
  • Orders are sent out via Australia Post or Sendle Couriers depending on destination, and will be discreetly packaged and will not include references relating to the product purchased or site name purchased from.
  • All packages require a signature upon delivery.
  • If your order is being sent via Sendle Couriers, we will send you an email update with your tracking information. Sendle will pick up the package the following business day and email you updates to notify you when your parcel is due for delivery.
  • If you haven't received your confirmation email with tracking, please check your 'spam' or 'junk' folder, or alternatively you can use the tracking tool on our home page with your order number to check the tracking of your parcel.
  • If your order is being sent via Australia Post, and the order is placed before 2.00pm Monday-Friday (Sydney AEST), your order will be dispatched on the same day. If you've missed the 2.00pm cut off time, or for reasons your order was not able to be dispatched on the same day, rest assured your order will be dispatched on the next working day. Once your order has been sent we will send you an email update with your tracking information.
  • If you haven't received your confirmation email with tracking, please check your 'spam' or 'junk' folder, or alternatively you can use the tracking tool on our home page with your order number to check the tracking of your parcel.
  • If you are not available at time of delivery, a card will be left with further instructions.
  • If the parcel is undelivered and needs to be resent, the customer will be charged an administrative fee of $10 before the order is dispatched.
  • Please ensure that all of your details are correct prior to checkout, as once the order has been dispatched we cannot change the destination. In the instance that the order is returned and need resending you will be charged a $10 fee before your order is dispatched.

Should you have any enquiries please email us.